• Payment

  Azalea Boutique accepts:

  - Visa
  - MasterCard
  - American Express
  - Discover

  Your card will not be charged until your order has been shipped. If an item is not available, we will not charge you for it.

 

• Returns and Exchanges

  Read our Return Policy

• Online Promo Codes

  Online promotional codes cannot be used on in-store purchases. Offer cannot be combined with other discounts or offers. No adjustments on previous purchases. Offer subject to change without notice. To redeem online, enter promo code at checkout.

  All coupon codes exclude: CdG PLAY, Comme des Garçons, Adidas, AER, Welcome Stranger Bison Tees, Grooming, Home Goods, Beauty, Pins & Patches.

 

• Fraud Prevention and Security Review

  To prevent fraud, if you provide information that does not match the information held by your credit card company, your order will be flagged by our system with a security review alert. If this occurs, a customer service representative will email you to verify additional information. If you do not respond within 3 business days, the order will be cancelled automatically. Merchandise in an order that is pending security review is not reserved and can be purchased by other customers. To avoid this situation, please take care in entering your credit card information at checkout.

Cancelled Order

If your order status changes to “cancelled,” we will contact you within 48 hours. Here's a list of situations that would result in your order being placed "cancelled":

- Out of Stock and No Reorder Available. On occasion, we run out of items that are no longer available for reorder.
- Credit Declined. If your credit card is declined, we cancel the order

If you cancel your order before status has been changed to “Shipped”, your credit card will not be charged. If you cancel your order after it has been shipped, your credit card has already been charged and you will need to complete a return. Please refer to our Return Policy for detailed instructions.